Polices Shipping , Order, Track, Secure

Paulie Mann is a visionary artist in Australia creating sacred geometry, fractal, and spiritual art. Explore prints, books, Clothing and digital works designed to awaken and inspire . Join his workshops or Become part of his community.

Shipping Policy

Last updated: [Date]

At PaulieMann.com we work with trusted print-on-demand partners, to create and deliver your products. This means your order is made just for you, and we don’t keep items in stock. Please read the following to understand how shipping works for our store.

Order Processing

  • All products are made to order.

  • Production time is usually 2–5 business days for most items, but may be longer during peak seasons or holidays.

  • You will receive an email confirmation once your order is placed, and another email with tracking details when your order ships.

Shipping Times

Estimated shipping times after production:

  • Australia & New Zealand: 5–10 business days

  • USA: 5–8 business days

  • Europe: 5–10 business days

  • Rest of World: 10–20 business days

Please note: Shipping times are estimates and may vary due to customs delays, courier service issues, or other factors outside our control.

Shipping Costs

  • Shipping rates are calculated at checkout based on your location, product type, and size/weight.

  • Some items may ship separately to ensure faster delivery.

Tracking

  • All shipped orders include a tracking number (where available).

  • Tracking details will be sent via email once your order is dispatched.

Multiple Shipments

Because we use multiple fulfilment locations worldwide, items in your order may ship separately. You will not be charged extra shipping for split deliveries.

International Orders & Customs

  • International orders may be subject to import duties, taxes, or customs fees once the package reaches your country.

  • These fees are the responsibility of the customer and are not included in the product or shipping cost.

  • We have no control over customs processes or delays.

Delivery Issues

If your order:

  • Arrives damaged

  • Has a manufacturing defect

  • Is lost in transit (tracking not updated for 30+ days)

…please contact us at [your email] within 14 days of delivery so we can assist with a replacement or refund.

Wrong Address Policy

Please double-check your shipping address before placing your order.
If the address is incorrect and the package is returned to us, you may be responsible for reshipment costs.

Returns

As products are made to order, we do not accept returns for change of mind, size issues, or incorrect orders made by the customer.
We only replace items if they are defective, damaged, or incorrect.

Payment Options

We accept the following secure payment methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express, etc.)

  • Google Pay

  • Apple Pay

  • PayPal

  • Other region-specific payment options where available

All payments are processed through WooCommerce Payments, PayPal, or trusted third-party gateways using SSL encryption to keep your data safe. We never store your credit card details on our servers.

Secure & Safe Checkout

  • Our website uses HTTPS encryption for all transactions.

  • Payment processing is handled by PCI DSS-compliant providers, the global standard for secure payments.

  • Your personal and payment details are never shared with third parties, except as required to process and ship your order.

 

Scroll to Top